Frequently Asked Questions

General Questions

1. What’s the difference between In-home Packages and Board & Train?
In-home packages are designed for issues that can be worked on with the family in the home environment. They are cost-effective but may not be the best choice for severe behavioral problems or if the household itself is contributing to the dog’s stress. Many dogs actually benefit from time away from their owners and territory to reset and find balance.

Board & Train allows the trainer to work with your dog daily in a structured environment, without stress factors like emotional owners or unbalanced pack members interfering.

2. How do I know if I need Board & Train or In-home Lessons?
It depends on your dog’s needs and your household dynamic.

• In-home lessons are best if you want hands-on coaching, involvement in every step, and your dog’s issues are manageable with family participation.
  
  

• Board & Train is recommended if your dog struggles with severe behavior problems, aggression, reactivity, or needs to break free from unhealthy routines at home. It’s also ideal if your schedule makes consistent training difficult. We also recommended Board & Train for dog owners with busy schedules or planning vacation giveaways.
  
  

3. What is the duration of each training session?

• Puppy lessons: 30–45 minutes
  
  

• Adult lessons: 60–120 minutes
  
  

4. How many sessions does my dog need?
It depends on your dog’s behavior and the goals you’d like to achieve. But realistically if bad habits from dog owners or dogs persist, behaviors can resurfaces. But if dog owner accepts that even dogs can make mistakes and maintain a leader/alpha mentality despite the situation. Balance will be restored in the household.

5. What methods do you use for training?
We use balanced training methods, incorporating both positive and negative reinforcement to create clear communication and lasting results.

6. Do you offer private or group classes?
Yes, we offer only private in-home lessons.

Specifics About Training

7. At what age should I start training my puppy?
The best time to start is around 8 weeks old.

8. Can older dogs be trained?
Yes! Dogs of any age can learn new behaviors.

9. What behaviors or issues do you specialize in?
We work on separation anxiety, leash pulling, aggression, puppy potty training, jumping, invading personal space, reactivity, puppy manners, and more.

10. How do I know if my dog needs professional training?
If your dog is showing unwanted behaviors, struggling with obedience, or you feel overwhelmed, professional training will help. Even if your schedule is busy, we offer Board & Train options to support you.

11. What should I bring to a training session?
Bring a leash, collar, treats, a muzzle (if needed), and a favorite toy.

Logistical Questions

12. Where are training sessions held?

• In-home lessons start at the client’s residence, but we may also visit local parks or shops to add real-world challenges.
  
  

• Board & Train takes place at the trainer’s residence.
  
  

13. What are your rates for training?
Rates vary by program and session length. We also offer single hands-on demo training for $300 (90 minutes).

14. Do you offer packages or discounts?
Yes, we offer multi-session packages and discounts for Military, Law Enforcement, Seniors, and monthly promotions.

15. What is your cancellation policy?

• Training session cancellations must be made 24 hours in advance to avoid a fee.
  
  

• In-home packages: No refunds after 2 visits.

• Hand-on Demo: No Refunds
  
  

• Board & Train: Partial refund available on deposit only. We block weeks worth of space , time and resources for paid clients. the partial refund is to cover those costs.
  
  

16. How do I book a session?
You can book online, by phone, or through our link.

Results & Expectations

17. How long will it take to see results?
It depends on consistency, daily practice, and the dog’s behavior. Family accountability is just as important as the trainer’s work.

18. Do you guarantee results?
Every dog is different, so while we strive for success, results may vary.

19. Will I need to continue training at home?
Yes, consistency at home is key to reinforcing what your dog learns. When you are not training, you are training. Bad behaviors are taught and reinforced everyday.

20. Can I stay and watch the training sessions?
Yes! Owners are encouraged to be present and involved for in-home lessons.

21. What if my dog doesn’t respond to training?
We’ll reassess, adjust methods, and if needed, recommend a options.

Health & Safety

22. Is my dog required to be vaccinated before training?
Yes, all dogs must be up-to-date on vaccinations.

23. What if my dog has a health condition?
Please let us know in advance so we can adjust training accordingly.

24. Do you offer training for aggressive dogs?
Yes, but we will carefully assess the dog’s behavior before proceeding.

25. What safety measures do you take during training?
We use humane methods and ensure a safe, controlled environment.

26. Can you help with crate training?
Yes, we provide guidance and hands-on support for crate training.

27. Will the trainer get physical with my dog?

If necessary, but its not our goal to hurt your sweet dog or be intimidating to gain obedience. Fear is not the best way to gain an animal's respect and in some cases its overkill. But canines do occasional need a physical touch or force to challenge their authority in order to bring balance to your household. If you give a dog  too much freedom and comfort then you take the freedom away, they will fight back.

Payment

28. What types of payment do you accept?
We accept Venmo, Cash, CashApp, Check, Zelle, and Square invoices.

29. Do you offer payment plans?
Yes, we require a deposit before In-home services and most Board & Train services begin and offer structured payment options. If invoice payment is not received in full before Board & Train service is completed, we are obligated to hold your dog(s) and add additional fees until invoice is paid. 

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